How can we help?

Member account access

Private features require an existing team member account. If you need access, contact your team administrator. Administrator accounts use the website; the member App is designed for invited members.

If you forgot your password, use the password recovery page. Check your inbox for any required account activation email.

Sharing and customer records

Choose a story and a channel to create a personal tracked share. Opening the system share sheet does not mark a post as published. After publishing in your chosen app, return to record the actual post URL.

For questions about customer attribution or settlement amounts, contact your team administrator. The App displays the service's records; it does not process payments or withdrawals.

Contact support

Tell us which screen you were using, what you expected, and your App and iOS versions. Do not send passwords, session tokens or other people's customer details.

中文支持

成员 App 使用团队邀请的成员账号。申请权限、客户归属或结算问题请联系团队管理员；忘记密码可使用上方找回入口。分享后请登记真实帖子链接，打开系统分享面板不代表已经发布成功。

技术支持：xu@icook.cloud。请说明页面、问题和 App / iOS 版本，不要发送密码或其他人的客户资料。